Frequently Asked Questions
Expert support for your networking and connectivity needs.
Are your network devices covered by a warranty?
Yes, all hardware purchased from Network Devices comes with a standard 1-year manufacturer warranty, with options to purchase extended service plans for enterprise-grade equipment.
Do you offer technical support for installation?
We provide comprehensive setup guides and documentation for all routers, switches, and access points. For complex enterprise configurations, our technical team is available for remote consultation via our support portal.
What is the return policy for opened hardware?
Items can be returned within 30 days of delivery. To be eligible for a full refund, the device must be in its original packaging with all cables, manuals, and licensing keys intact. A restocking fee may apply to opened items.
Do you ship internationally?
Yes, we ship to over 50 countries. Please note that international orders may be subject to local import duties and taxes, and we recommend checking compatibility with your local voltage and plug standards.
How can I track my shipment?
Once your order is processed, you will receive an email with a tracking number and a link to the carrier's website. Most orders are dispatched within 24 hours of payment verification.
Are the products you sell genuine and certified?
We are an authorized reseller for all brands listed on our store. Every product is 100% authentic, brand new, and certified for use in its respective region.